Privacy Policy 1. Introduction At STRUO ("we", "us", or "the company"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and store your personal data, in compliance with: - The Federal Law for the Protection of Personal Data Held by Private Parties (LFPDPPP) of Mexico - The General Data Protection Law (LGPD) of Brazil 2. Company Information Name: STRUO Domain: struo.studio Privacy Email: privacidad@struo.studio Country of Origin: Mexico 3. Personal Data We Collect Account Information: - Full name, email, phone - Company information, job title - User profile data and preferences Subscription Information: - Billing information and address - Payment history (processed by Stripe) - Active subscription plan Usage Data: - Activity logs and platform access records - Device information and IP address - Project data, contacts, and opportunities (content you upload) Cookie and Tracking Data: - Session identifiers - Browser preferences - Web traffic information 4. Purpose of Data Treatment We use your personal data to: - Provide, maintain, and improve our services - Authenticate your access to the platform - Process payments and manage your subscription - Send important communications about your account - Comply with legal and regulatory obligations - Prevent fraud and abuse - Analyze usage trends to improve the product - Provide customer support 5. Data Storage and Security Your data is stored on secure servers provided by Supabase, which uses encryption in transit (TLS/SSL) and at rest. We implement administrative, technical, and physical security measures to protect your data from unauthorized access. Data is stored primarily on servers in North America, with compliance with privacy regulations in Mexico and Brazil. 6. Third Parties and Providers We share limited data with the following trusted providers: Stripe (Payments): Processes billing and payment information. Subject to Stripe's privacy policy. Supabase (Database): Stores all application data with encryption and GDPR/LGPD compliance. Anthropic (AI - ARIA): Processes project and document data for AI functions. Data is transmitted securely and is not used to train public models without your consent. All providers are committed to complying with the same privacy and security standards. 7. Your Rights (LFPDPPP - Mexico) In accordance with the LFPDPPP, you have ARCO rights (Access, Rectification, Cancellation, and Opposition): - Access: Request what personal data we have about you - Rectification: Correct inaccurate or incomplete information - Cancellation: Request deletion of your data - Opposition: Oppose data processing for certain purposes To exercise these rights, send a request to privacidad@struo.studio with your name, email, and description of your request. We will respond within 20 business days. 8. Your Rights (LGPD - Brazil) In accordance with the LGPD, you have the right to: - Confirm the existence of data processing - Access, correct, and delete personal data - Data portability in structured format - Opposition to processing - Revoke consent at any time - Information about data recipients To exercise these rights under LGPD, contact privacidad@struo.studio. We will respond within 15 days. 9. Cookies and Similar Technologies We use cookies and similar technologies to: - Maintain authenticated sessions - Remember user preferences - Analyze platform usage - Improve user experience You can manage your cookie preferences in your browser settings. Note that disabling cookies may affect platform functionality. 10. Data Retention We retain your personal data while your account is active. After cancellation: - Operational data is retained for 30 days (grace period) - Compliance data is retained as required by law (typically 6-7 years) - Audit data may be retained longer for security reasons You can request complete data deletion by submitting a cancellation request. 11. International Transfers As STRUO operates globally, your data may be transferred and stored in countries different from yours. When we transfer data from Mexico or Brazil, we implement equivalent protection measures including standard contractual clauses and privacy assessments. By using our services, you consent to these international transfers under protections that comply with LFPDPPP and LGPD. 12. Changes to This Policy We may update this Privacy Policy periodically. We will notify you of material changes by email or through the platform. Continued use of STRUO after changes constitutes acceptance of the updated policy. 13. Contact If you have questions about this Privacy Policy or our privacy practices: Email: privacidad@struo.studio Website: struo.studio