Legal Notice
Last updated
Legal Notice
1. Company Information
In compliance with Mexico's Federal Consumer Protection Law and Electronic Commerce Law, the following identifying information is provided:
Company Name: STRUO
Domain: struo.studio
Email: soporte@struo.studio
Country of Origin: Mexico
Main Activity: SaaS CRM platform for construction and real estate
2. Intellectual Property Rights
All content, materials, information, data, texts, graphics, images, logos, icons, software, code, and other elements that make up the STRUO Platform are protected by Mexican copyright laws, registered trademarks, patents, and other applicable intellectual property laws.
The following elements are registered and protected:
- STRUO Brand: Trademark registered with the Mexican Institute of Industrial Property (IMPI)
- Logo and Design: Protected by copyright
- Software and Code: Exclusive proprietary license of STRUO
- Web Content: All texts, images, and multimedia
It is prohibited to reproduce, distribute, modify, transmit, or make any other use of these materials without express written authorization from STRUO. Users who detect infringements may report them to legal@struo.studio.
3. User-Uploaded Data
Data that you upload to STRUO (projects, contacts, customer information, documents, etc.) remains exclusively your property. STRUO acts solely as a custodian of this data.
You grant STRUO a limited, non-exclusive, and revocable license to use, store, process, and analyze this data solely for the purpose of:
- Providing Platform services
- Improving features and functionality
- Conducting aggregated and anonymous analysis
- Training AI models (only with explicit additional consent)
4. Access and Use Restrictions
It is strictly prohibited to:
- Access, reproduce, copy, distribute, or transmit any content without authorization
- Perform reverse engineering of STRUO software
- Create derivatives or adaptations of source code
- Use automated tools to download or scrape content
- Attempt unauthorized access to STRUO systems
- Commercialize, sell, or rent Platform access
- Use the Platform to develop competing services
Violations may result in immediate account suspension and legal action.
5. Disclaimer of Warranties
STRUO is provided "AS IS". To the maximum extent permitted by law, STRUO disclaims all warranties, whether express or implied, including but not limited to:
- Warranty of merchantability
- Warranty of fitness for a particular purpose
- Warranty of non-infringement of rights
- Warranty of accuracy, completeness, or quality
- Warranty of uninterrupted availability
STRUO does not guarantee that:
- The Platform will function without interruptions or errors
- Defects will be corrected
- The Platform will be compatible with third-party software
- Data will be 100% secure against unauthorized access
6. Limitation of Liability
To the maximum extent permitted by law, STRUO is not liable for any of the following:
Excluded Damages:
- Indirect, incidental, special, or consequential damages
- Loss of data, revenue, or profits
- Loss of customers or business
- Damages from data corruption
- Punitive damages
Exclusion Conditions: This limitation applies even if STRUO has been warned of the possibility of such damages, and applies to all claims under any legal theory (contract, tort, negligence, strict liability, etc.).
The total liability of STRUO to you shall not exceed the amount you paid in the last 12 months of subscription.
7. Third-Party Links and Providers
STRUO may contain links to third-party websites or use external service providers (Stripe for payments, Supabase for storage, Anthropic for AI). STRUO is not responsible for:
- Content, accuracy, or practices of third-party sites
- Availability of third-party services
- Privacy policies of third parties
- Damages resulting from use of third-party services
Each user is responsible for reviewing the terms and privacy policies of third-party providers before sharing information.
8. Service Interruption
STRUO is not responsible for:
- Scheduled maintenance or updates
- Infrastructure failures beyond our control
- Internet connectivity issues
- Security attacks or cyberattacks
- Natural disasters or acts of force majeure
STRUO will attempt to minimize interruptions, but does not guarantee 100% availability.
9. Modification of Terms and Services
STRUO reserves the right to modify, suspend, or discontinue any part of the Platform at any time, with or without prior notice. Continued use of STRUO after changes constitutes acceptance of the new terms. For material changes, STRUO will notify users by email.
10. Applicable Law
This Legal Notice is governed by the laws of the United States of Mexico, specifically:
- Federal Consumer Protection Law
- Electronic Commerce Law
- Federal Copyright Law
- Federal Civil Code (where applicable)
Note on Brazil Compliance: For users in Brazil, STRUO also complies with the General Data Protection Law (LGPD) and respects local Brazilian regulations.
11. Jurisdiction and Competence
You agree to submit to the exclusive jurisdiction of the competent courts of Mexico. Any legal action or proceeding must be initiated within one (1) year of when the cause of action occurred, or it will be forever barred.
For users in other countries, these terms will continue to apply, with the exception of those provisions that are invalid under local laws.
12. Complaint and Grievance Process
To report:
Intellectual Property Infringements: legal@struo.studio
Privacy Issues: privacidad@struo.studio
General Support: soporte@struo.studio
Consumer Complaints: You may file complaints with the Federal Consumer Protection Office (PROFECO) of Mexico if you believe your consumer rights have been violated.
13. Severability
If any provision of this Legal Notice is declared invalid, illegal, or unenforceable by a competent court, that provision will be modified to the minimum extent necessary to make it valid, or if impossible, will be eliminated. The remaining provisions will continue in full effect.
14. Complete Agreement
This Legal Notice, together with the Terms of Service and Privacy Policy, constitutes the complete agreement between you and STRUO regarding the use of the Platform. It replaces all previous agreements, understandings, negotiations, and discussions, whether oral or written.
15. Contact
For questions about this Legal Notice:
General Email: soporte@struo.studio
Legal Email: legal@struo.studio
Website: struo.studio